Terms & Conditions
Welcome to Legit Luxury London.
These Terms & Conditions govern your use of our website and authentication services. By accessing our website or purchasing our services, you agree to be bound by these Terms.
1. About Our Services
Legit Luxury London provides independent authentication services for luxury handbags, watches, wallets and footwears only.
Our authentication reports represent our professional opinion based on the information available at the time of examination.
Unless expressly stated otherwise, we do not provide:
* Retail valuations
* Insurance valuations
* Purchase guarantees
* Ownership verification
* Stolen property checks
* Legal opinions
* Manufacturer certifications
2. Eligibility
You must be at least 18 years of age or have legal capacity under the laws of your jurisdiction to use our services.
3. Client Responsibilities
You agree to:
* Provide truthful and accurate information.
* Submit clear, unedited, high-resolution photographs.
* Disclose that the item has no alterations or repairs to not affect authenticity verification.
* Ensure you have the legal right to submit the item for authentication.
* Cooperate if additional images or information are requested.
Failure to provide sufficient information may result in an inconclusive assessment or refusal of service.
4. Authentication Process
Authentication is conducted using professional expertise, industry knowledge, comparative analysis, and reference materials.
Each assessment is based on the information available at the time of examination.
Authentication reports constitute our independent professional opinion and should not be interpreted as an absolute guarantee.
Luxury manufacturers continually update production methods, making authentication an evolving discipline.
5. Final Verdict
Possible authentication outcomes include:
* PASSED if Authentic
* FAKE if Counterfeit / Not Authentic
* Inconclusive
Our decision is final unless additional evidence is submitted that could materially affect the assessment.
Legit Luxury London reserves the right to decline authentication where insufficient evidence is available.
6. Authentication Certificates
Where applicable, certificates may include:
* Authentication/Certificate reference code
* Item description
* Final verdict
* QR code or verification code
* Digital verification record
Certificates remain the intellectual property of Legit Luxury London.
Unauthorised modification, reproduction, or misuse of certificates is strictly prohibited.
7. Turnaround Times
Estimated turnaround times are provided for guidance only.
While we strive to complete assessments within the stated timeframe, turnaround times are not guaranteed and may vary depending on:
* Submission quality
* Additional image requests
* Workload
* Public holidays
* Technical issues
8. Fees
Authentication fees are payable in advance unless otherwise agreed.
Fees cover the professional assessment service and are not dependent upon the authentication outcome.
9. Refund Policy
Once an authentication assessment has commenced, fees are generally non-refundable.
Refunds may be considered only where:
* Duplicate payments were made.
* We are unable to perform the service.
* A refund is required by applicable consumer law.
Dissatisfaction with the authentication outcome alone does not entitle a customer to a refund.
10. Limitation of Liability
To the fullest extent permitted by law, Legit Luxury London shall not be liable for:
* Purchase decisions made by clients
* Financial losses
* Lost profits
* Resale value
* Business interruption
* Consequential or indirect damages
* Reliance upon third-party authentication opinions
Our total liability shall not exceed the amount paid for the authentication service giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
11. Independent Opinions
Authentication opinions may differ between qualified authenticators.
Different experts may reach different conclusions based on:
* Available evidence
* Evolving authentication standards
* Newly discovered production information
* Manufacturer updates
A differing opinion from another authentication service does not automatically invalidate our assessment.
12. Intellectual Property
All website content, authentication reports, certificates, photographs created by us, logos, branding, graphics, and written materials are the intellectual property of Legit Luxury London unless otherwise stated.
No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.
13. Fraud Prevention
We reserve the right to:
* Refuse service.
* Cancel orders.
* Request additional documentation.
* Report suspected fraudulent activity to relevant authorities where legally required.
Any attempt to misuse authentication reports or certificates may result in permanent refusal of future services.
14. Website Use
You agree not to:
* Use the website unlawfully.
* Attempt to gain unauthorised access to our systems.
* Upload malicious software.
* Interfere with website operation.
* Copy website content without permission.
15. Privacy
Your use of our services is also governed by our Privacy Policy.
16. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content, availability, or privacy practices of third-party websites.
17. Force Majeure
We shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including but not limited to:
* Natural disasters
* Government actions
* Internet outages
* Cyber incidents
* Industrial disputes
* Public health emergencies
18. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales unless otherwise required by applicable consumer protection law.
19. Changes to These Terms
We reserve the right to amend these Terms & Conditions at any time.
Updated versions will be published on our website.
Continued use of our services constitutes acceptance of the revised Terms.
20. Contact Information
Legit Luxury London
Email: legitluxurylondon@gmail.com
Website:
For questions regarding these Terms & Conditions, please contact us using the details above.